- Be realistic
- Start with / from a question
- How can we handle X better?
- How can we ...?
- Invite people to participate/help solve issue
- Evaluate yourself - what lack I yet?
- Talk about the hard stuff - ask the question and wait (silence is ok)
- Listen, listen, listen
- 2 ears, 1 mouth
- Seek first to understand then to be understood
- Keep it positive
- 5 positives for every 1 negative
- Respond with the smallest hammer possible, don't let it escalate
- PIE = praise, instruction, encouragement
- Persevere - things take time
Thursday, March 17, 2016
Councils
A little while ago, one of the speakers at our Stake Conference offered the following advice on effective councils:
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